The Envoy platform

One operating system for connectivity commerce.

Customer, producer, agency, field, provider, enterprise, operations and control workspaces share one business record for locations, offers, orders, work, evidence and settlement.

Within that system, Envoy OS is the address-centered intelligence, orchestration, evidence and economics layer behind broadband distribution and market activation.

Explore the workspaces Launch a Market

Eight workspaces. One shared system.

These are role-specific views over shared records—not eight disconnected customer databases. Each workspace has its own permissions and scope.

Customer

Locations, services, orders, installation, equipment, support and billing.

Open workspace →

Producer

Pipeline, territory, approved offers, training and earnings.

Open workspace →

Agency

Teams, branding, campaigns, compensation and reporting.

Open workspace →

Field

Jobs, scope, evidence, testing, completion and earnings.

Open workspace →

Provider

Catalog, eligibility, orders, reconciliation and performance.

Open workspace →

Enterprise

Sites, projects, services, devices and reports.

Open workspace →

Operations

Revenue, dispatch, finance, QA, staffing and partner management.

Open workspace →

Control

Policies, approvals, analytics, financials, system health and releases.

Open workspace →

The public surfaces.

Twenty-two named surfaces describe the intended customer, partner and platform experience. Names describe proposed surfaces; a link does not mean the underlying capability is live.

One address. A connected operating model.

Field and digital distribution share the same market context. Each handoff needs evidence; a request is not an activation, and reported availability is not verified serviceability.

Market
Address
Serviceability
Authorized Offer
Distribution
Customer Interaction
Request / Order
Installation
Provider-Confirmed Activation
Attribution
Economics
Learning

Evidence, consent and authorization: the Envoy Standard

The activation intelligence layer

Envoy OS is one subsystem of the platform: address, serviceability, distribution, installation and economics. All seven modules below are in development; none is represented here as a live public self-service system.

In development

Address Intelligence

An address-centered model linking properties, markets, providers, serviceability evidence and activation outcomes without assuming complete data.

Explore Address Intelligence

In development

Fiber Radar

Broadband-market intelligence for prioritizing distribution resources, with source provenance and uncertainty visible beside the decision.

Explore Fiber Radar

In development

Serviceability

Distinguish reported, inferred and provider-verified serviceability with dated evidence, unresolved states and explicit qualification boundaries.

Explore Serviceability

In development

Field OS

A territory-to-outcome operating model for representative identity, address history, suppression, consent, field dispositions and provider handoffs.

Explore Field OS

In development

Activation Intelligence

Follow the acquisition funnel beyond forms and orders to provider-confirmed activation, retention evidence and agreement-defined economic eligibility.

Explore Activation Intelligence

In development

Attribution

Associate market, address, channel, campaign and interaction evidence with orders, installation and activation where source records support it.

Explore Attribution

In development

Economics

Conceptual acquisition and activation economics, provider-defined commission eligibility, holdbacks, reconciliation and market-level reporting.

Explore Economics

How to read capability status

Capability status describes the public implementation state of this Envoy experience, not provider network availability. The labels below are a key, not claims that modules occupy every state.

Live: A public capability supported by verified implementation evidence.
Limited: An evidenced capability with explicitly restricted scope or access.
In development: Work toward the intended capability; not a live self-service feature.
Planned: An intended direction, not an implemented public capability.

Four roles. Clear boundaries.

Envoy: The company that identifies and activates markets through provider relationships, field execution, digital demand and installation coordination.
Envoy OS: The in-development operational intelligence and orchestration layer for addresses, evidence, workflow and outcomes.
MyFiber: The intended customer-facing broadband platform supporting the consumer relationship. No live destination or full feature availability is asserted here.
Envoy Internet: The broader multi-provider commercial and connectivity-commerce surface, distinct from Envoy OS. Confirm current scope with Envoy.

Explore Envoy distribution solutions

Retained commercial design priorities

These existing pages remain available for commercial-connectivity planning. They are not renamed Envoy OS modules, live product claims or confirmation of a migration to Envoy Internet.